Immediate Steps:
Contact the Airline: Immediately contact the airline to understand the reason for the
cancellation and inquire about available alternatives (such as rebooking on another
flight).
Keep Documentation: Keep all travel documents handy, including your booking confirmation and
boarding pass, as these will be essential for filing claims or seeking reimbursement.
Insurance Coverage:
Trip Cancellation/Interruption Insurance: If you have travel insurance that includes trip
cancellation or interruption coverage, you may be eligible for reimbursement of
non-refundable expenses, such as airfare and accommodations, if the cancellation meets the
policy's criteria (e.g., due to covered reasons like illness or severe weather).
Check Policy Details: Review your travel insurance policy to understand what is covered,
including cancellation reasons, coverage limits, and any deductible that may apply.
File a Claim: If your flight cancellation qualifies for reimbursement under your policy,
file a claim with your insurance provider. Provide all required documentation, such as proof
of the cancellation and receipts for any expenses incurred as a result.
Airline Responsibilities:
Rebooking:
The airline is typically responsible for rebooking you on the next available
flight to your destination at no additional cost.
Compensation:
Depending on local regulations (e.g., EU Regulation 261/2004), you may be
entitled to compensation from the airline if the cancellation was within their control and
not due to extraordinary circumstances (e.g., severe weather, strikes).
Care and Assistance:
Airlines are required to provide care and assistance during extended
delays or cancellations, which may include meals, refreshments, and accommodation if
necessary.